Box Office Policies and Procedures
Making a Purchase
Ticket purchases, as well as tax-deductible donations, may be made securely online, via postal service, or in person.
No Refunds Policy
Tickets are non-refundable and no credits will be issued for unused tickets, whether they were purchased individually or as part of a subscription package.
Methods of Payment
Née Danse/Theatre accepts cash, check, Visa, MasterCard, American Express.
Payment for Reservations
Tickets cannot be reserved without payment, which must be received at the time purchase.
Receipt of Tickets
Tickets purchased individually are held under the patron's name for pick up at Will Call within one hour of performance time. To receive tickets in advance, please specify when you order that you would like us to send them to you.
Subscribers receive their tickets at the venue box office on their first chosen performance date, or if requested, via mail upon selecting performance dates.
We will try to accommodate ticket exchanges up to 48 hours before the earlier performance; upgrade fees may apply.
Unused tickets may be donated to Née Danse/Theatre for tax credit. Donations may be arranged by phone or in person.
All seating for Née Danse/Theatre’s Holding One’s Own production at the Montgomery Theatre is general admission. Patrons requiring special seating consideration due to a medical condition should email firstname.lastname@example.org with request.
Plan to arrive at least 30 minutes before your scheduled performance time. The theatre will be opened for seating by the House Manager approximately 20 minutes prior to curtain.
Latecomers will be seated completely at the discretion of the House Manager at the first appropriate break that allows for the least disruption for the actors, as well as the rest of the audience. Please keep in mind only a limited number of latecomers can be accommodated.
Service & Handling Fees
In order to maintain inexpensive ticket pricing, as well as help offset expenses related to box office hardware, software and third party online sales services, Née Danse/Theatre must charge a service fee to each sale. We make every effort to keep the fees as reasonable as possible.